|
Heather Widmayer |
Professional Experience
Mellon Financial Corporation, Pittsburgh
(Global Cash Management Systems)
Business Analyst/Project Leader
5/01 - 12/03
- Led technical requirements gathering sessions, documented requirements, and wrote and conducted test plans for several implementations of Mellon's EIPP system (Electronic Invoice Presentment and Payment)
- Worked closely with external and internal customers to create customized EIPP applications
- Conducted analyses of financial systems to provide recommendations and technical requirements for process improvement
- Followed CMM Level 3 software development and project management methodology
marchFIRST, Pittsburgh
Information Architect and Usability Specialist
11/00 - 3/01
- Worked with a talented team of graphic artists, content strategists, and application developers to create successful interactive user experiences
- Designed interfaces and information architecture based on user and client requirements
- Conducted comprehensive Website evaluations focusing on usability, user-centered design, user experience, content strategy, and brand strategy
- Created innovative Web-based business and promotional strategies
SPINNE Website Services
Owner / Consultant
9/96 to Present
- Founded SPINNE to provide Website design and site management services
- Clients include: U.S. Navy Petroleum Office, U.S. Air Force, Carnegie Mellon University, Tate Engineering Systems, Baltimore Dredges
Art Institute of Pittsburgh
Information Design and Website Development Instructor
9/99 to 10/00
- Taught courses and workshops on Information Design, Website Development, and Dreamweaver.
Social Security Administration, Baltimore
Computer Specialist
6/97 to 4/99
- Created Intranet site used by SSA's software developers that provided instruction and resources for meeting CMM Level 2 compliance
- Co-produced SSA's Office of Systems Intranet site, serving 6000 employees
Tate Engineering Systems, Inc., Baltimore
Corporate Communications
Manager
9/92 to 12/96
- Developed and managed all marketing and advertising for mid-sized manufacturer and industrial equipment distributor
- Initiated and implemented Tate's Internet communications and marketing program
- Managed international sales for Tate's aviation refueling equipment in the Middle East and Africa. Traveled to Dubai, United Arab Emirates for Dubai '93 Air Show
Maryland International Division, Baltimore
Marketing Assistant
3/91 to 9/92
- Advised Maryland companies interested in exporting, providing resources for international market research, financial assistance, and export regulations.
Notable Projects
Procurement Web Site
Designed and built the first U.S. Air Force technical support and spare
parts procurement Web site. The site was used by overseas troops in the
field using remote aircraft refueling systems. This project was featured
in an article in the Baltimore Sun (1996).
E-Commerce
Served as technical consultant and information architect for e-commerce
start-up company, planetindustry.com. Developed e-catalog; e-commerce
transaction process; interface design; and information management strategy
for supply chain, customer relations and site content (1999-2000).
Corporate Communications
Designed brochures, newsletters, catalogs and presentations for Tate Engineering
Systems, Inc. Conducted strategic planning and designed cover for 450-page
equipment supply catalog that won first place in the 1999 St. Louis Gallery
of Printing Excellence. (1998-99).
Education
Loyola College, Baltimore, Maryland
MBA, July 1999 (Focus on Information Systems and Business Process Reengineering)
Towson State University, Towson, Maryland
Bachelor of Arts, May 1991, Summa Cum Laude;
Majors: French and Mass Communication
PAST CLIENTS & PROJECTS
Carnegie Mellon,
Chemical Engineering
Carnegie Mellon,
CAPD Baltimore Dredges
Redstone
Investments
Tate Engineering Systems
Vintage
Senior Services
PNC Bank - Employee Portal
Giant Eagle - Web Promotions
Allegheny Energy
SKILLS
Interaction Design
Information Architecture
Business Analysis
Business Process Reengineering
Usability Analysis
Technical Writing
Professional Writing
Content Management
HTML Production
Web Development
Graphic Design
Corporate Communications
Online Marketing and Promotions
Search Engine Optimization
TOOLS
Dreamweaver
Microsoft Visio
Adobe Photoshop
Quark Express
Javacript
Microsoft Project